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Dear Friends,

With much consideration, research, and prayer, we have decided to decrease our services effective March 19, 2020 at Southern Hearts Animal Hospital during this unprecedented time.   For now, the following will be in place until April 12, 2020. Part of the oath we take as veterinarians includes the promotion and protection of public health.  We take this seriously.

  • We will be open Monday through Friday 8 am to 2 pm. We will be closed Saturday.

  • We will be offering drop-off and curb-side services only. How this will work:

 

-BRING YOUR CELL PHONE.

-This will be for sick patients, patients with ongoing diseases and puppies and kittens that need to finish their vaccine schedules.Please postpone any yearly wellness visits for healthy adult dogs and cats until later.

 

  1. Call us to set up your appointment time, please provide us with all pertinent history and what is going on with your pet.

  2. When you arrive, give us a call to let you know you are here.  Feel free to walk your dogs on our grounds, while maintaining “social distancing” until we come out.

  3. A doctor or staff member will come to your car to pick up your pet.  ALL DOGS MUST BE ON LEASHES (or carrier if small dog) and ALL CATS MUST BE IN A CARRIER.  This will be to prevent your furry loved one from escaping.

  4. Dr. Cox or Dr. Mathias will examine your pet decide on diagnostics and treatments.

  5. Doctor will call your cell phone to go over diagnostics and any treatments.

  6. We will perform diagnostics and treatments with provided permission.

  7. We will return your pet to you outside.  We will provide an invoice.

  8. We will give you a call to pay over the phone with a credit card.  If you need to pay with check or cash, someone can pick this up curb-side.

 

Phone: 706-769-3113              

Email: hospital@southernheartsvet.com

  • We will be able to answer questions over the phone and we will be checking our hospital email regularly.  The phones will turn off at 2pm, but the doctors will be checking emails until 6 pm Monday through Friday and Saturday 8 am to 12 noon.

  • If you think your pet has a true life-threatening emergency, please call The University of Georgia, College of Veterinary medicine.  They are currently only open for emergencies and will pick your pet up curb-side.  Their number is 706-542-3221.

  • If you feel that you have a pet that needs to be euthanized, please reach out to us via phone or email. 

  • We will allow these to enter the building with one person. 

  • Refills will only be allowed for current patients.  Please give us a call or email and these will be available for pick up between 8 am and 2pm Monday through Friday.Utilize our online pharmacy as well.  The link to this can be found on our website.  They ship directly to your house.

 

                                        With love and humility, Dr. Mandy Cox and Staff